Because you preview your custom digital watercolor artwork before purchasing, you never buy sight unseen. After unlocking or ordering a framed print, you continue to receive unlimited complimentary revisions to likeness, composition, color warmth, or calligraphy wording. If we cannot make your portrait look right after working with you, contact hello@keepsakewatercolors.com within 30 days for a full refund.
300-DPI Digital Print Packs ($15 – $29): High-resolution unwatermarked files (formatted for 8×10, 11×14, and 16×20 framing) unlock directly on your private studio page right after Stripe checkout and are also sent to your checkout email for safekeeping.
Solid-Wood Framed Fine-Art Prints ($69 – $89): Printed with archival pigment inks on heavyweight cold-press cotton rag paper and mounted in solid wood framing (Natural Oak, Walnut, or Matte Black) with shatter-resistant glazing and hanging hardware. Standard tracked shipping anywhere in the United States is complimentary and typically arrives within 5 to 7 business days. Damaged-in-transit frames are replaced immediately at zero cost.
Photos you upload are used solely to create and fulfill your private portrait preview and order. We never sell, publish, or use customer family, memorial, pet, or home photos in advertising without explicit written permission. Your preview lives at an unindexed private link known only to you, and we do not embed third-party ad-network tracking pixels on private studio pages.
To delete an uploaded preview at any time or reach customer care, email hello@keepsakewatercolors.com or call our message line at (516) 689-8685.